Two Minds Counselling Services

Telehealth Services

At Two Minds counselling Services we help NDIS participants access counselling and psychotherapy services. If travel or distance is a barrier or you have difficulty accessing counsellors and therapist who come to you, we can help.

With Telehealth, you can have your counselling service delivered in the comfort of your own home. No need to travel or incur costs for visits to your home. We have fully qualified and counsellors and therapist ready to help and they will work with you to provide for your needs. Telehealth is a very simple way of connecting with a counsellor or therapist and allows you to stay at home providing safety and security. Telehealth takes care of everything for you, all you need is a device (phone, tablet, or computer) with microphone and camera function.

The programs we use at Two Minds Counselling Services are, Skype, Microsoft Teams and Zoom.

Telehealth is Convenient, Secure and Safe - Telehealth is the future of psychotherapy.

If you are currently experiencing high levels of stress, anxiety, are feeling overwhelmed or you are socially isolated, Telehealth counselling could be a good option for you because it is accessible from your computer, Tablet and phone.

Online counselling appointments are available for you with Two minds Counselling Services
The only difference from regular counselling is, it is not in person.

Our Telehealth Accessible Counselling Services include but not limited to:

  • Individual Counselling
  • Relationship Counselling
  • Marriage Counselling
  • Depression Treatment
  • Anxiety Treatment

You may opt for a telehealth or online appointment because:

  • You are currently in social isolation due to COVID-19
  • You find a convenient appointment time that suits your life and situation
  • You are able to access counselling appointments quickly
  • You are unable to physically get to our office location
  • You are living in a remote or rural location
  • You would prefer to have counselling from the comfort of your own home

Prior to your appointment time, your counsellor or therapist will set up initial contact with you by email or telephone.



  • Anonymity: Some people feel safer and are able to be more open online
  • Convenience: Greater flexibility and options in appointments
  • Time efficiency: You don’t need to take time off work or travel anywhere
  • Accessibility: Offers increased access to services from rural and remote locations or to people who are unable to leave their homes or travel
  • Location, you can be anywhere in the world … across town, across the nation or on the other side of the planet
  • Cost-effective: Costs can be less than face-to-face counselling, and travel costs, child-care costs etc can be eliminated.
  • Language, you may live in a country where you are not a native speaker
  • Hearing impaired clients may appreciate the option of typing through messenger and email.



Online communications may cut off the communication which may lead to misunderstandings. We both would probably say more in a face-to-face situation than you might when you are online.

Non-verbal cues normally present in a face-to-face conversation are not as accessible, increasing the risk of misinterpretation for both you and us. Counsellors/therapists are trained in how to communicate tone, feeling, humour etc, but these can more easily be misinterpreted. Sometimes you have to say “out loud” what you would be able to understand if you were in the same room.

Technologies may fail to function properly at times. And safeguards must be considered to protect your privacy.